Impact In Action

Real Results That Strengthen Our Communities

CareFirst is committed to driving measurable change for the people and communities we serve. As a not‑for‑profit healthcare organization, we reinvest every dollar into partnerships, programs and innovations that remove barriers to care and support whole person health. Our impact is reflected not just in dollars granted, but in improved access, stronger community connections and better health outcomes across the region.

$356M

invested in regional community impact in 2025

$25.8M

in direct community giving

110,716

volunteer hours contributed by employees

333

community partners advancing health and wellbeing

10,550

people reached through community events and screenings

$1.4M

invested in maternal health

18,525

youth served through behavioral health programs

Stories That Matter

Every number represents a person whose life changed for the better because of trusted community partnerships and support tailored to real‑world needs.

“The program helped me grow and see a future.”

–Youth Participant

“The weekly calls and being able to talk to someone really helped me, since I don’t have a strong support system where I live.”

–Member in Maternal Care Management Program

“This program created real opportunities and a model the community can build on for years to come.”

–Community Program Manager

How We Make an Impact

Addressing the social drivers of health by expanding access to food, housing, transportation and behavioral health supports

Partnering locally with organizations who understand their communities best and can reach people most impacted by health inequities

Transforming care delivery so it is more accessible, affordable and connected to the realities of daily life

Want to Learn More?

View our 2025 Impact Report.

Previous Report

Corporate Social Responsibility

Corporate Social Responsibility is one way we put our mission into action. It provides a framework for measuring the impact we have on the people and communities we serve while holding ourselves accountable to responsible and ethical business practices. As we continue to drive meaningful change, these benchmarks will help guide our efforts, increase transparency and track our progress over time.

Food waste landfill diversion

By 2030, CareFirst will divert 80% of food waste generated through managed café and catering operations from landfill through prevention, food donation and composting.

Volunteerism – Employee Experience

By 2030, CareFirst will have 55% of employees log volunteer hours, strengthening our commitment to the greater community and contributing to our nonprofit partners.

Internal Fill Rate

By 2030, 25% of open positions at CareFirst will be filled by internal candidates, fostering a culture of growth and workforce sustainability.

Director+ ERG engagement

By 2030, 80% of employees at the Director level or above will have attended an Employee Resource Group (ERG) signature event to support an inclusive work environment where all people can thrive.

Workforce Development Investment

By 2028, CareFirst will invest $2 Million to address healthcare workforce shortages and increase economic mobility in Washington, D.C., Maryland and Northern Virginia.

Social Disclosures

Connected for Greater Impact

CareFirst’s commitment to community health is part of a larger mission to transform care. Explore how our work connects to other CareFirst initiatives: