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Transforming Healthcare

Good healthcare is about so much more than treating people when they are sick—it empowers people to stay well. That is why we strive to meet people where they are in their health journeys and in their communities. We deliver the resources and care they need when they need it.

We address health challenges people face through advocacy and innovation. We build partnerships and invest in solutions that improve access to care, support good physical, mental and financial health, reduce overall healthcare costs and advance health equity.

As one of the nation's largest a not-for-profit healthcare organizations serving more than 3.5 million members, we are uniquely positioned to bring long-awaited change to the healthcare industry and to make a meaningful difference in the communities we serve. And so, we will.

affordability

Community Impact

Championing the right to access affordable, quality care and improving health equity for all we serve.

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clinical outcome

Complete Care

Supporting people’s complete health and well-being – physically, mentally and emotionally.

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innovative solutions

Innovative Solutions

Creating solutions that drive better outcomes through innovative partnerships, data and technology.

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advocacy public policy

Advocacy & Public Policy

Collaborating with policymakers to remove barriers and create incentives to place care at the forefront.

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Top Stories

Image of cover of the 2025 Mission Report

Transforming Health in 2025—With Care

2025 was a year of action at CareFirst BlueCross BlueShield—bold investments, deeper partnerships and measurable impact across the region. Here are the stories and results that shaped a year of progress—and set the stage for what comes next.

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ACA Marketplace Open Enrollment: How to Choose the Right Plan for You

sticky note that reads “Open Enrollment” next to a stethoscope

Open enrollment is almost here, making this a good time to take a fresh look at your health coverage. Even if you’re happy with your current plan, costs, benefits, provider networks and prescription drug coverage can change from year to year.

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Speak Up: 2026 Annual Report Highlights Ethics and Compliance at CareFirst

speak up report icon

Trust and accountability are essential to delivering quality healthcare. The 2026 Speak Up Report highlights how employees help strengthen CareFirst’s culture of ethics and compliance by raising concerns, asking questions and speaking up when it matters most. Explore key findings from the report and what they reveal about our commitment to integrity.

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HIPAA Turns 30: How to Protect Patient Data in the Age of AI

Four people on a zoom call discussing HIPAA Turns 30: How to Protect Patient Data in the Age of AI

As healthcare enters a new era shaped by artificial intelligence, protecting patient information remains as important as ever. Learn what healthcare, privacy and technology experts had to say about HIPAA's legacy, emerging AI challenges and the future of data protection.

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Every Conversation Matters: Investing in Care Managers, Strengthening Member Care

care manager on a call with a member

Every conversation between a care manager and a member matters. Learn how CareFirst BlueCross BlueShield is using technology to reduce documentation time, support more consistent member experiences and create more opportunities for care managers to focus on what matters most: caring for people.

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